A lot of people I’ve spoken to seem to have the same issues when it comes to selling their beloved designer handbag….
A big one that came up frequently was TRUST. And I totally understand their worries you have to trust the marketplace you are using to sell your item, trust the postal service to get the item to the buyer safety and last but certainly not least you have to trust the buyer.
Let me tell you a story what lead me to creating my own designer selling site. Last year I decided to sell a beautiful vintage Chanel bucket bag I had. And like most people, I know, I decided to list the bag on my eBay account. So I took some lovely pictures showing all the relevant features that identify an authentic Chanel handbag. And that was that.
A couple of days after listed my item a lady contacted me and asked me if I would be happy to hold the bag for her and have it authenticated from the pictures I had taken. I said this would be fine. And that’s what she did. I waiting about a week and she got back to me saying she had received confirmation from the authentication service that the bag was authentic. She said she would like to purchase the bag and she did.
So, as you do, I safely packaged the handbag and sent it to arrive with the buyer then next day.
I received a message the day after saying she had received the bag and absolutely loved it! (I knew she would 😊) She left 5* feedback and I thought that was that.
Now eBay give buyers the chance to send the item back if they are not happy with it (fair enough) although I never thought this would happen having received great feedback from the buyer. Although after a couple of months the buyer out of the blue contacted me telling me that she no longer wanted the bag as it was fake! I knew for a fact she was trying to pull a fast one. I knew that bag was NOT fake and so did she. Bare in mind this lady had already told me she had the bag authenticated! I told her that I would not be accepting a return after all this time!
And so she obviously contacted eBay.
I received a message from eBay telling me that the buyer will be returning the item. I argued with eBay about how the buyer is a scammer and sent all the messages between myself and the buyer. To no avail.
There was nothing I could do. Ebay don’t care about sellers. I knew this women had been using the bag in the time she had it. She told me she loved the bag!!
Now let me cut a long story short. I received the bag back from the buyer and it was completely ruined 😭 there was no way I could sell the bag now in the state it was in. I was so angry. I took some pictures and sent them to eBay and the buyer asking her to explain. They didn’t care eBay it is policy to give the buyers the opportunity to return something. And the evil buyer didn’t reply. Basically the buyer rented and ruined my bag and the returned it.
I thought to myself where can I sell my designer items safely and not have to send my items in to a consignment website. And realised that there wasn’t really anywhere to sell it myself the same way you can on eBay but without the worry of not being cared for as a seller. I decided to create my own designer selling site. At Glambags Market we allow our sellers to have complete control of their listings. We also value our sellers just as much as our buyers.
We give the buyers two weeks to return the item and we once a seller has sold an item we send the seller a tag to attach to their item. If this has been removed the buyer can not return the item.
Please check out my website to buy and sell designer items. Glambags Market allows all authentic designer items including bags,menswear, womenswear, beauty and kids wear to be sold.